From: Chris M.
Hey...I was just reading your site about the svchost.exe and i've been having the same problems. SVChost.exe always crashes...multiple times daily. My machine is a AMD T-bird 1.33ghz, Win2kSp4, 704MB Ram. I was experiencing the problem before, and yes i did have the blaster virus, BUT since then i replaced my hard drive, and am running on a clean install of win2k, 3 days after installing and the problem is back. No Blaster virus now, No spyware causing it (I ram Ad-Aware 6, and deleted everything it came up with...I guess i'm more trusting than you *smiles*) MY symptoms after it crashes are usually that javascript in IE6 stops working (I haven't tried mozilla), and when i open Program FIles, it won't display the list of files/folders, even though i have windows set to display them, and they do display prior to the crash, also, when i open Control Panel after a crash, The icons display inside the Info framew (where its supposed to say "CONTROL PANEL / use the settings in control panel to personalize your computer. etc.") That's about it though...IF you find a solution, i'd appreciate if you could get back to me..This problem has been bugging me for months.
Hey...I was just reading your site about the svchost.exe and i've been having the same problems. SVChost.exe always crashes...multiple times daily. My machine is a AMD T-bird 1.33ghz, Win2kSp4, 704MB Ram. I was experiencing the problem before, and yes i did have the blaster virus, BUT since then i replaced my hard drive, and am running on a clean install of win2k, 3 days after installing and the problem is back. No Blaster virus now, No spyware causing it (I ram Ad-Aware 6, and deleted everything it came up with...I guess i'm more trusting than you *smiles*) MY symptoms after it crashes are usually that javascript in IE6 stops working (I haven't tried mozilla), and when i open Program FIles, it won't display the list of files/folders, even though i have windows set to display them, and they do display prior to the crash, also, when i open Control Panel after a crash, The icons display inside the Info framew (where its supposed to say "CONTROL PANEL / use the settings in control panel to personalize your computer. etc.") That's about it though...IF you find a solution, i'd appreciate if you could get back to me..This problem has been bugging me for months.
This sounds an awful lot like the problem I was having. I'd recommend trying to disable the System Event Notification Service if that's an option for you.
From: Olaf S.
Hi,
first I’m sorry to tell you I don’t have a solution for your problem – but maybe at least some details which might get you on with it. A friend of mine just got internet, so I had to install drivers etc. for him. He had formatted his PC with Win2k some days before, so he had relatively nothing on his system, corresponding no Blaster virus, too. Now the drivers for his radio communication device for inet (whatever it is called in English) asked for SP3 before installing themselves. I installed SP4 (which might have turned out to not the luckiest move), installed the device – and now every time he starts IE (well, the default on Win2k - probably version 4 or 5), or maybe up to 5 min after that, svchost crashes and the same things happen as you described on your homepage. To extend this problem, neither Opera nor Mozilla Firebird solve this problem. I got no idea what to do about it, beside maybe installing a newer IE, or running Windows Update.
So the main intention to tell you was that it obviously seems to be a prob with SP4, as his system was really kind of blank...
Well, hope you’ll find a way to solve this some day. If you got any interesting things about it, please mail me. If not, I’ll probably advise my friend to reinstall Win2k, this time with SP3.
Hi,
first I’m sorry to tell you I don’t have a solution for your problem – but maybe at least some details which might get you on with it. A friend of mine just got internet, so I had to install drivers etc. for him. He had formatted his PC with Win2k some days before, so he had relatively nothing on his system, corresponding no Blaster virus, too. Now the drivers for his radio communication device for inet (whatever it is called in English) asked for SP3 before installing themselves. I installed SP4 (which might have turned out to not the luckiest move), installed the device – and now every time he starts IE (well, the default on Win2k - probably version 4 or 5), or maybe up to 5 min after that, svchost crashes and the same things happen as you described on your homepage. To extend this problem, neither Opera nor Mozilla Firebird solve this problem. I got no idea what to do about it, beside maybe installing a newer IE, or running Windows Update.
So the main intention to tell you was that it obviously seems to be a prob with SP4, as his system was really kind of blank...
Well, hope you’ll find a way to solve this some day. If you got any interesting things about it, please mail me. If not, I’ll probably advise my friend to reinstall Win2k, this time with SP3.
I'd like to know more about the "radio communication device" you mention. One of the things Ad-Aware recommended I remove is something called Hi-Wire which is used to play some internet radio stations (I'm sticking to WinAmp now).
I am surprised that Firebird and Opera have this problem too because I've never once had this problem occur when I'm using the full version of Mozilla.
And a quick update..
What I called “radio communication device” in my first mail is actually a device to connect your
PC to a ISDN compatible telephone, for internet connecting reasons. This way the PC can use
the telephone to dial-up without need of further hardware. Now this device needs a driver, and
this driver needs SP3 – which was the reason we installed SP4. From then on, the svchost error
occured. At first, I was rather convinced the problem is IE-related, and actually I am still. However,
browsing using other browsers, as mentioned, doesn’t work either. It however might be my friend
is using some other software which in fact just uses the IE controls for their purposes. Especially
there is this provider software which one should use to connect, as I presume it’s using IE
technology. I’ll try connecting via the Win2k built-in dial up tools to avoid using this software, soon.
If browsing with Firebird will work without problems then, I wouldn’t be too surprised...
I'm pretty sure this device isn't the problem too. A lot of browsers secretly use IE in the background, why write your own browser when Windows has one built it? If you're getting the crash shortly after connecting to the internet then you should try disabling the System Event Notification Service and see if that helps.
From: Michael S.
My problem is with IE6.0 SP1 only. I despise web folder so never use them. I run IE for about 9 minutes and get an error "svchost.exe has generated errors and will be closed by windows." The only thing this error seems to effect is my internet. The dial-up connection icon in the system tray will not function and the only way to sever the connection is to log out of windows (or restart). BTW, all other system tray programs still function normally. As I said before, it seems only to affect Internet Explorer and the Dial-up Connection. You may find it interesting that I do not have SP4 installed on my machine. I was running IE 5.0, upgraded to 6 and no fix. I try to install SP4 and security updates but can't do that in 9 minutes. I have another machine with all updates and all is well.
My problem is with IE6.0 SP1 only. I despise web folder so never use them. I run IE for about 9 minutes and get an error "svchost.exe has generated errors and will be closed by windows." The only thing this error seems to effect is my internet. The dial-up connection icon in the system tray will not function and the only way to sever the connection is to log out of windows (or restart). BTW, all other system tray programs still function normally. As I said before, it seems only to affect Internet Explorer and the Dial-up Connection. You may find it interesting that I do not have SP4 installed on my machine. I was running IE 5.0, upgraded to 6 and no fix. I try to install SP4 and security updates but can't do that in 9 minutes. I have another machine with all updates and all is well.
If you have a machine running SP3 without the security updates then there's a good chance you caught the blaster virus. It's quite a dilemma, the virus can infect a machine faster than it can be patched. Disabling DCOM will prevent you from catching the virus in the first place so you'd have enough time to download the updates. A more practical recommendation would be to take the other computer with all the patches and use it to download the updates. Instead of going to Windows Update, go directly to the blaster patch and just download that update. It's under 900kb so you can even fit it on a 3.5" disk.
Are you running a virus scanner or firewall? If not, you can probably download Stinger in under 9 minutes and check if you caught the virus.
From: Reinhard W.
Hi,
did you read: http://www.experts-exchange.com/Operating_Systems/Win2000/Q_20707803.html , fairly at the bottom, search for DLLHOST?
It sounds reasonable to me, but I couldn't try it yet. I have the svchost-problem, symantec doesn't find the blaster-virus, but sophos-antivirus finds it frequently, and I have seen it myself. Higher up in that reference it is claimed that even if the worm is not on your PC, the random attempt by some other machine to infect yours may cause the crash.
Hi,
did you read: http://www.experts-exchange.com/Operating_Systems/Win2000/Q_20707803.html , fairly at the bottom, search for DLLHOST?
It sounds reasonable to me, but I couldn't try it yet. I have the svchost-problem, symantec doesn't find the blaster-virus, but sophos-antivirus finds it frequently, and I have seen it myself. Higher up in that reference it is claimed that even if the worm is not on your PC, the random attempt by some other machine to infect yours may cause the crash.
One of the things it mentions is to check for the fake svchost created by the blaster virus. I mention this in #9 above. The bit about svchost crashing because of other machines trying to infect your is certainly valid for some. However, the scans by the blaster virus aren't making it past my firewall so this isn't what's giving me problems. Also, I think if you have the blaster patch installed then you won't experience that crash. There are three other viruses mentioned at the bottom of the thread that can cause svchost to crash, I've never had any of them but others visiting this site might have so thanks for bringing it up.
From: Sjoerd V
Hello fellow svchost victim,
I had MS-Blaster, but my PC is clean now. Still svchost crashes.Do you have a solution yet?
Hello fellow svchost victim,
I had MS-Blaster, but my PC is clean now. Still svchost crashes.Do you have a solution yet?
I've seen this question posted many times in newsgroups but sadly I've never seen an answer :( You'd think applying the blaster patch would stop the crashes but it doesn't.
From: Cedric F.
Hello,
Sad to say that I too have the same problem, with one significant difference. I run Windows 2003 .NET enterprise server. I maintain a small network at my office and this svchost.exe error problem is now on every computer in my office where it wasn’t 3 months ago. I experience the error over 50 times / day. Needless to say it’s driving me crazy. If I find a fix one other then installing linux on all my machines, I will let you know. I truly don’t think the problem is related to the WIN2K SP4 since I am experiencing it on 2003. I am however convinced that this is a worm or backdoor problem. I have tried 4-5 anti-spyware programs and they did find some problems which I removed… but the svchost.exe error persists. I too have never had MSblaster worm , I maintain my virus defs on Norton 2004 regularly and it detect nothing
Thanks for your page and info you assembled. I will check back again
Hello,
Sad to say that I too have the same problem, with one significant difference. I run Windows 2003 .NET enterprise server. I maintain a small network at my office and this svchost.exe error problem is now on every computer in my office where it wasn’t 3 months ago. I experience the error over 50 times / day. Needless to say it’s driving me crazy. If I find a fix one other then installing linux on all my machines, I will let you know. I truly don’t think the problem is related to the WIN2K SP4 since I am experiencing it on 2003. I am however convinced that this is a worm or backdoor problem. I have tried 4-5 anti-spyware programs and they did find some problems which I removed… but the svchost.exe error persists. I too have never had MSblaster worm , I maintain my virus defs on Norton 2004 regularly and it detect nothing
Thanks for your page and info you assembled. I will check back again
Oh, I was thinking about upgrading to Windows 2003 in the hope that it would fix the problem. Well, it wouldn't be "upgrading" so much as "starting over". At my office I'm running Windows 2000 SP3 with .NET 2003 and never had the problem there. That's what made me think it's an SP4 problem. Anyway, Windows 2003 uses a different version of svchost than Windows 2000.. but since svchost is a just a generic host for services it may not be the problem at all.
What you might want to consider is disabling the RPC over HTTP service. This is enabled by default in Windows 2003 but not Windows 2000 Professional. It sounds like a security risk to me and could be causing your problems.
I've also considered just switching to Linux.. but I have to do a lot of .NET development lately so it's not an option.
From: Martin R.
Hi there,
I have the same problem, crash in svchost.exe every now and then.
Interesting enough, I'm running SP3 but recently upgraded IE to 6SP1 due to MSDN for .NET requirements.
After the crash a whole bunch of things cease to work. I cannot disconnect my dial-up, Excel crashes right after the start, nothing happens when I doubleclick on an event log entry etc.
IE howver continues to work fine (well, the about box doesn't display the version number anymore and I cannot close it with the ok button but hey ...).
I also never had the Blaster Worm on my machine.
Keep the site up and lets hope for some good clues over time :)
Hi there,
I have the same problem, crash in svchost.exe every now and then.
Interesting enough, I'm running SP3 but recently upgraded IE to 6SP1 due to MSDN for .NET requirements.
After the crash a whole bunch of things cease to work. I cannot disconnect my dial-up, Excel crashes right after the start, nothing happens when I doubleclick on an event log entry etc.
IE howver continues to work fine (well, the about box doesn't display the version number anymore and I cannot close it with the ok button but hey ...).
I also never had the Blaster Worm on my machine.
Keep the site up and lets hope for some good clues over time :)
First off, I just want to note that this is the fourth email I've received from someone in Germany. I checked my access logs and it turns out this page is getting quite a few hits from Germany, and a ton from Finland. It makes me wonder if they've been hit especially hard by the blaster virus or if there's a problem with the German and Finnish versions of Windows.
Ah yes, Microsoft made it impossible to install MSDN without having .NET and IE6 SP1 installed. I remember now because I had an old laptop that I still used for some development without enough RAM to install .NET. So I was stuck with some version of MSDN from 2001 on it. Well that's two people in a row with .NET installed but I don't think it's a factor because at my office we have .NET installed on literally hundreds of computers and I've never seen this come up there.
If you're getting the crash shortly after connecting to the internet then you should try disabling the System Event Notification Service and see if that helps.
From: C Koc
Hi,
I've the Win2000 SP2 intalled in my computer. Till last week everything was OK. I was always working in a session that the user has superuser privileges and I was connecting to Internet through the LAN of my company that has firewall, probably HW. Last week I wanted to connect to Internet from home using the same computer. So, first I created a user that has less privileges (this is an option when creating a new user). I started the Windows session as this new user, becase I haven't a firewall installed in my PC at the moment, but VShield running all the time. Logging on as this user I have always the same problem a few minutes after connecting to Internet and running IE. It is not possible to disconnect the dial-up connection if I do not disconnect the line physically. Later, dial-up connection etc does not work ever untill I restart the PC (restaring the session is not a solution). I really do not want to try to connect to Internet as administrator superuser) from home, just in case. Ah, updated VirusScan of Network Associated does not find any virus. If I start the Windows as superuser and connect to Internet from my company, svchost.exe problem NEVER appears, and I use IE6. Hoping to find a solution...
Hi,
I've the Win2000 SP2 intalled in my computer. Till last week everything was OK. I was always working in a session that the user has superuser privileges and I was connecting to Internet through the LAN of my company that has firewall, probably HW. Last week I wanted to connect to Internet from home using the same computer. So, first I created a user that has less privileges (this is an option when creating a new user). I started the Windows session as this new user, becase I haven't a firewall installed in my PC at the moment, but VShield running all the time. Logging on as this user I have always the same problem a few minutes after connecting to Internet and running IE. It is not possible to disconnect the dial-up connection if I do not disconnect the line physically. Later, dial-up connection etc does not work ever untill I restart the PC (restaring the session is not a solution). I really do not want to try to connect to Internet as administrator superuser) from home, just in case. Ah, updated VirusScan of Network Associated does not find any virus. If I start the Windows as superuser and connect to Internet from my company, svchost.exe problem NEVER appears, and I use IE6. Hoping to find a solution...
Strange. I've never experimented with different user rights, I just always log in as an administrator. Since you're getting the crash right after connecting to the internet it fits the profile of the System Event Notification Service problem.
And an update..
Last week not to continue as an old-fashined person, I upgraded SP2 to SP4
(last one). Later I included MS blaster patch. Now the problem seems to be resolved completely.
Perhaps blaster patch does more than something to
protect agains blaster virus, who nows?
That's great news. It is possible that the blaster patch could help prevent svchost problems. Some svchost crashes are caused by the RPC service crashing from blaster virus scans against the computer so installing the patch could fix this.
From: John B.
Thank god I found this amongst all the Blaster crap !
I don't need to give my story cause it's basically the same as yours !!
Notes tho...........
I have spare hard drives so I have re-built my machine about 4 or 5 times now on a spare drive.
My Windows 2000 disk has SP4 pre-installed so I can't not use it.
Std W2K build on my machine (Dell GX150 - PIII-1gig etc) with all up to date drives from the Dell site.
Adaware with latest ref files.
McAfee with latest engine and dat files
If I install this very basic build, the problem occurs within minutes of connecting to the net (BT Broadband - Alcatel "frog" with latest drivers) !!
I work for a IT ex lease re-furb company and 2 others here have this problem also, and we just can't figure it out.
What a pain - boy will I be happy when someone finds a fix and we can post it for all to enjoy !
I'm thinking of learning Linux !!!
Thank god I found this amongst all the Blaster crap !
I don't need to give my story cause it's basically the same as yours !!
Notes tho...........
I have spare hard drives so I have re-built my machine about 4 or 5 times now on a spare drive.
My Windows 2000 disk has SP4 pre-installed so I can't not use it.
Std W2K build on my machine (Dell GX150 - PIII-1gig etc) with all up to date drives from the Dell site.
Adaware with latest ref files.
McAfee with latest engine and dat files
If I install this very basic build, the problem occurs within minutes of connecting to the net (BT Broadband - Alcatel "frog" with latest drivers) !!
I work for a IT ex lease re-furb company and 2 others here have this problem also, and we just can't figure it out.
What a pain - boy will I be happy when someone finds a fix and we can post it for all to enjoy !
I'm thinking of learning Linux !!!
Yup, it sounds like the same problem I was having. Try disabling the System Event Notification Service unless there's some reason you need it.
And an update with some bad news :(
I tried the recommendation to kill the SEN's service - still got the problem.
Shut down DECOM and port135 ( a little prog called "decombobulate_me" )
Ran various AV in normal & safe mode.
Ran SpyBot and AdAware in normal & safe mode.
Re-applied 823980 blaster (patch and others).
Closed down all processes that are not essential.
Communicated with others on the Tech Tips forum, (this topic has had thousands of hits there)
Getting daft this !!!
Good luck all - it's like a race to see who susses it out first :)
Shut down DECOM and port135 ( a little prog called "decombobulate_me" )
Ran various AV in normal & safe mode.
Ran SpyBot and AdAware in normal & safe mode.
Re-applied 823980 blaster (patch and others).
Closed down all processes that are not essential.
Communicated with others on the Tech Tips forum, (this topic has had thousands of hits there)
Getting daft this !!!
Good luck all - it's like a race to see who susses it out first :)
Disabling System Event Notification Service didn't work, but a week later he found something that finally did!
Hi there
Success !!! - for me anyway
I tried the following
Fresh W2K on a spare drive with SP4 and DCOM / RPC patches ( 823980 823182 & 824146 )
tested all ok
Then started to add, one at a time, the software I normally use, i.e.
Office 2K
then other patches to bring W2K & Office 2K up to date.
then IE6 SP1 and a patch
then McAfee AV with latest dat files etc
all ok at this point
then McAfee firewall
AH HA - problem comes back !!!!!!!!!!!!!!!!
Check & re-check fire wall settings - all look OK
re-set defaults and carefully make choices as they pop up - still got problem.
uninstall McAfee firewall - ALL OK
install Kerios firewall - ALL STILL OK
decide to leave it at that - It's WORKING
So my problem seems to be with McAfee firewall
Sadly I would guess that not all of your contributors will find the same reason, but it may help find the real cause of this annoyance.
Also some of the 40 thousand viewers of http://forum.pcvsconsole.com/viewthread.php?tid=8191 may be helped !!
Success !!! - for me anyway
I tried the following
Fresh W2K on a spare drive with SP4 and DCOM / RPC patches ( 823980 823182 & 824146 )
tested all ok
Then started to add, one at a time, the software I normally use, i.e.
Office 2K
then other patches to bring W2K & Office 2K up to date.
then IE6 SP1 and a patch
then McAfee AV with latest dat files etc
all ok at this point
then McAfee firewall
AH HA - problem comes back !!!!!!!!!!!!!!!!
Check & re-check fire wall settings - all look OK
re-set defaults and carefully make choices as they pop up - still got problem.
uninstall McAfee firewall - ALL OK
install Kerios firewall - ALL STILL OK
decide to leave it at that - It's WORKING
So my problem seems to be with McAfee firewall
Sadly I would guess that not all of your contributors will find the same reason, but it may help find the real cause of this annoyance.
Also some of the 40 thousand viewers of http://forum.pcvsconsole.com/viewthread.php?tid=8191 may be helped !!
This is the first visitor to suggest that their problems were caused by McAfee firewall. I used to use McAfee but could never get the scheduler to work right so I switched to PC-cillin (of course this was a few versions ago and it probably works better now). Anyway, I don't know anything about the McAfee firewall but it seems possible that it could cause problems. A search on McAfee support for svchost turns up two articles about the firewall program: "What do I do if I Can't Access the Internet After Installing Personal Firewall/Plus?" and "What do I do if my computer locks up or freezes after installing Personal Firewall/Plus?". Both of these articles talk about the firewall "locking" applications (including svchost.exe). Both articles basically tell you to "unlock" these processes if you're having problems. If anyone is using McAfee firewall and having svchost or other internet problems I'd recommend reading those two articles to see if they apply to you.
From: Durand H.
Hello,
Facing the same probs recently on a w2k Sp3 newly installed PC and wihtout any third parts applications except hardware drivers. This made me remember problems I had about 2-3 years ago by installing a PC in order to sell it to friends. I know this maight sound totally crazy, but it's possible that the problem is coming from NVIDIA drivers... have a Geforce FX5600XT now and had a Geforce 2MX at this time... usually I prefer ATI chipsets. Have also a FX5200 at home, but running under XP. Well, even if it's not bringing any solution and being quite unclear, I think there is a connection with GEFORCE cards drivers and W2K.
Hello,
Facing the same probs recently on a w2k Sp3 newly installed PC and wihtout any third parts applications except hardware drivers. This made me remember problems I had about 2-3 years ago by installing a PC in order to sell it to friends. I know this maight sound totally crazy, but it's possible that the problem is coming from NVIDIA drivers... have a Geforce FX5600XT now and had a Geforce 2MX at this time... usually I prefer ATI chipsets. Have also a FX5200 at home, but running under XP. Well, even if it's not bringing any solution and being quite unclear, I think there is a connection with GEFORCE cards drivers and W2K.
I suppose it's possible that the video drivers are a factor. I have a GeForce 2MX and when I installed SP4 Windows Update told me that there were new NVIDIA drivers available. I wasn't having problems with the current drivers but decided to install the new ones anyway. Since then I've had a couple of games that don't work anymore. Disabling System Event Notification Service seems to have taken care of the problem for me but I have considered reverting back to the old NVIDIA drivers I was using.
From: Will N.
Hey!
I am having the same problem too. It started sometime in early January 2004. I first thought it may be a virus, but my system was clean.
I was running Windows 2000 Pro sp2 so then I thought it may be related to having an old service pack, so I upgraded to SP4. I still had the same problem. After searching the net and not finding any known fixes that would solve my problem, I thought reinstalling my OS would certainly eliminate it. I reinstalled W2K Pro sp 2 onto a fresh hard drive. I installed my drivers and connected to the internet. Within 10 minutes svchost.exe crashed again.
I’m fresh out of thoughts at this point ;-(
Sorry I don’t have a solution. I will continue to monitor this site until a fix is found. Thanks for putting up this page.
Hey!
I am having the same problem too. It started sometime in early January 2004. I first thought it may be a virus, but my system was clean.
I was running Windows 2000 Pro sp2 so then I thought it may be related to having an old service pack, so I upgraded to SP4. I still had the same problem. After searching the net and not finding any known fixes that would solve my problem, I thought reinstalling my OS would certainly eliminate it. I reinstalled W2K Pro sp 2 onto a fresh hard drive. I installed my drivers and connected to the internet. Within 10 minutes svchost.exe crashed again.
I’m fresh out of thoughts at this point ;-(
Sorry I don’t have a solution. I will continue to monitor this site until a fix is found. Thanks for putting up this page.
If you don't have the blaster patch installed you should install that right away. If that patch doesn't fix your problem then try disabling System Event Notification Service.
From: Al C.
My problems were also browser related,but somewhat different. Running Firebird, I couldn't copy and paste.Using IE 6 I could copy and paste,but I couldn't right click to open something in another window. This was a clean install on a new harddrive. I just bought this copy of 2000 pro from Newegg about 4 weeks ago.SP4 came with it. Reading some posts here,it seems that this was happening with SP4. I recently downloaded the free copy of AVG. http://www.grisoft.com/us/us_index.php It found Nachi.B Norton missed this.I did a search on google and it listed this as aka w32/welchia B worm. http://www.sophos.com/virusinfo/analyses/w32nachib.html I went to Norton and downloaded a removal tool. http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html Since using this,I've had no problems at all.For those of you that have been dealing with this for longer than I have,you have nothing to lose by trying it.
I would be interested in hearing if it works for anyone else.It seems to me that if this solves problems on more than a few computers, then this worm might somehow come with SP4.
My problems were also browser related,but somewhat different. Running Firebird, I couldn't copy and paste.Using IE 6 I could copy and paste,but I couldn't right click to open something in another window. This was a clean install on a new harddrive. I just bought this copy of 2000 pro from Newegg about 4 weeks ago.SP4 came with it. Reading some posts here,it seems that this was happening with SP4. I recently downloaded the free copy of AVG. http://www.grisoft.com/us/us_index.php It found Nachi.B Norton missed this.I did a search on google and it listed this as aka w32/welchia B worm. http://www.sophos.com/virusinfo/analyses/w32nachib.html I went to Norton and downloaded a removal tool. http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html Since using this,I've had no problems at all.For those of you that have been dealing with this for longer than I have,you have nothing to lose by trying it.
I would be interested in hearing if it works for anyone else.It seems to me that if this solves problems on more than a few computers, then this worm might somehow come with SP4.
Windows 2000 SP4 does not contain the patch to prevent blaster/nachi/welchia (they all exploit the same DCOM vulnerability). That patch has to be downloaded and installed separately, either through Windows Update or here. Unless you have a firewall I think there's a very good chance you caught the virus. It can infect unpatched computers within minutes of connecting to the internet. If you bought your copy of Windows 2000 from a legitimate source then I doubt it came with a virus (I've bought from NewEgg.com before and they seem like a good company). I think there's a real common misunderstanding out there that SP4 alone will protect a computer from the blaster/nachi/welchia worms.
From: Jacob B.
Aye,
Google does index quite well. I found your page top ranking the list while looking for a solution to the SVCHost problem.
I'm definitely going to try your suggestions. Thanks for that.
I have some small contributions to make:
1. I thougt a virus might be the cause of the SVCHost errors, so I fdisked the whole boot partition off my harddisk, made a new one and installed W2K after booting from a CDRom (which I trust to be immune for virusses). The SVCHost problem showed up during the installation process! This rules out the virus theory. Some hardware incompatibility could be the cause although I have to fairly identical machines, and only one of them shows the SVCHost problem.
2. At that time, Neither IE6, nor MS Outlook, nor any of the other software you list were installed, so we can rule them out as being the cause of the nuisance.
3. I notice that you have an nVidea GeForce2 graphics card. So do I (on both machines btw). Has anyone ever tried if changing hardware resolves the problem?
Aye,
Google does index quite well. I found your page top ranking the list while looking for a solution to the SVCHost problem.
I'm definitely going to try your suggestions. Thanks for that.
I have some small contributions to make:
1. I thougt a virus might be the cause of the SVCHost errors, so I fdisked the whole boot partition off my harddisk, made a new one and installed W2K after booting from a CDRom (which I trust to be immune for virusses). The SVCHost problem showed up during the installation process! This rules out the virus theory. Some hardware incompatibility could be the cause although I have to fairly identical machines, and only one of them shows the SVCHost problem.
2. At that time, Neither IE6, nor MS Outlook, nor any of the other software you list were installed, so we can rule them out as being the cause of the nuisance.
3. I notice that you have an nVidea GeForce2 graphics card. So do I (on both machines btw). Has anyone ever tried if changing hardware resolves the problem?
I haven't heard of anyone changing the hardware to solve this problem. The NVIDIA GeForce 2 is a very popular video card so it's probably just a coincidence that several people who have the card are also experiencing svchost problems. However, there were new drivers for the entire GeForce line posted on 12/3/2003. It might be worthwhile to update the drivers and see if that helps. There's no search feature on the NVIDIA support site so there's no way to tell if they've recorded an incident about svchost problems.
From: Montreal, Canada
Hi there, emailing from my mom's pc since I'm zero filling my hdd, I just wanted to say thank you so much for making this website.
I thought I was alone with this problem and on the verge of enlisting myself in a mental institute after trying so many ways to solve it.
I'm afraid I have no solutions either, you have set my mind at ease again, THANK YOU.
I will zero fill to make sure (if there ever was...) the virus is gone. I will apply all patches. If doesn't solve it, I will take your advice and disable sens. I hope someone finds a solution soon.
Hi there, emailing from my mom's pc since I'm zero filling my hdd, I just wanted to say thank you so much for making this website.
I thought I was alone with this problem and on the verge of enlisting myself in a mental institute after trying so many ways to solve it.
I'm afraid I have no solutions either, you have set my mind at ease again, THANK YOU.
I will zero fill to make sure (if there ever was...) the virus is gone. I will apply all patches. If doesn't solve it, I will take your advice and disable sens. I hope someone finds a solution soon.
Ouch, zero filling the hard drive. I don't even know what to say. In a way I hope you did have a virus so at least all the work of blanking out the drive wasn't in vain.
From: Waldo Hampton
Hi. I had a similar svchost problem. Thanks for the ideas I found on your website. My solution was to DISABLE the Windows Image Acquisition (WIA) service.
Hi. I had a similar svchost problem. Thanks for the ideas I found on your website. My solution was to DISABLE the Windows Image Acquisition (WIA) service.
Thanks for the tip! The Windows Image Acquisition service is a process that is hosted by svchost (see here) and is needed for scanners and digital cameras. It's safe to disable but may prevent usage of those devices.
From: Richard Hill
Thanks for putting in the effort to document this problem - it is VERY trouble some. My problems started right after I installed McAfee Firewall - needless to say its no longer on my machine…
Keep up the good work - sites like your are what make the internet SO good.
Thanks for putting in the effort to document this problem - it is VERY trouble some. My problems started right after I installed McAfee Firewall - needless to say its no longer on my machine…
Keep up the good work - sites like your are what make the internet SO good.
Thank you for the kind words! But wait, there's more..
It is with some releif that I write to conclude on my thoughts regarding SVCHOST crashes…
My problems started with installing the Firewall from McAfee … removing the firewall software did not resolve the problem… only by removing ALL of McAfee resolved the problem….
My problems started with installing the Firewall from McAfee … removing the firewall software did not resolve the problem… only by removing ALL of McAfee resolved the problem….
That's disappointing that you had to uninstall all of McAfee to solve the problem. A search for "svchost" on McAfee still only returns the two articles mentioned above (and something about the nachi worm). Although it did make me think of something.. both of the emails that said removing McAfee solved their problem were from England. So I went to the McAfee UK site and searched there instead. Nothing listed there about svchost problems but I thought it was worth trying. I don't know how much software is changed from country to country.
From: Piers C.
hello,
I just thought I'd let you know about my problems with svchost crashing...
Your site was VERY helpful in finding various ways of trying to tackle this problem..
anyway, after trying disabling the SENS service and many other things... I have now fixed the problem... by unistalling Norton AV & Firewall.... I thought this might be worth a try after others did the same thing with McAfee...
I now use ZoneAlarm & Avast (both free from the internet).. and no more problems..
hello,
I just thought I'd let you know about my problems with svchost crashing...
Your site was VERY helpful in finding various ways of trying to tackle this problem..
anyway, after trying disabling the SENS service and many other things... I have now fixed the problem... by unistalling Norton AV & Firewall.... I thought this might be worth a try after others did the same thing with McAfee...
I now use ZoneAlarm & Avast (both free from the internet).. and no more problems..
Thank you! Glad I could help. I did a search on the Symantec web site for svchost but didn't find any bugs or issues reported. Since svchost hosts a number of network services it makes sense that a software firewall could cause it problems.
From: Martin G.
Just to say thanks for your guide about this. I was trying to fix a computer for a friend and every site said it was for Welcia which had me completely puzzled as I had tried every test and patch.
I found that it was the SENS as stated in your guide. The SVCHOST error always came up at logon which then froze everything.
Thanks for the guide again.
Just to say thanks for your guide about this. I was trying to fix a computer for a friend and every site said it was for Welcia which had me completely puzzled as I had tried every test and patch.
I found that it was the SENS as stated in your guide. The SVCHOST error always came up at logon which then froze everything.
Thanks for the guide again.
Yeah the System Event Notification Service fires on every login event. I wonder how I never received this error on a login, only when connecting to the internet. I also wonder if there will be a fix for this in SP5?
From: David C.
Thanks for the article.
I have/had a problem with SvcHost chewing up CPU (on home PC) - couldn't do anything until you killed the process - then system was no good anyway. At the moment I am running Windows 2000 (Server) SP3 - I think we may have got the problem when we went to SP4. Too early to say that this is the 'fix'.
Thanks again - you have given me some good ideas.
Thanks for the article.
I have/had a problem with SvcHost chewing up CPU (on home PC) - couldn't do anything until you killed the process - then system was no good anyway. At the moment I am running Windows 2000 (Server) SP3 - I think we may have got the problem when we went to SP4. Too early to say that this is the 'fix'.
Thanks again - you have given me some good ideas.
Yeah, killing the svchost process will render your system unusable.
From: Sebastiaan (Netherlands)
I have read your website... I have to mention that I got the crashes only with ADSL, not with a cable modem. Think that has something to do with the remote-IP-config of ADSL. (no virusses or worms involved cause I just installed a fresh new pc)
Anyway...
I tried to follow your steps. Somewhere it went wrong, cause my computer completely crashed... (could be a disfunctional step on your website, my computer didn't have the same config, or I did someting wrong... Im not gonna discuss any of that) I had to format my pc again.
I started searching again, and found the fix. So if you are formatting in the near future, don't mind repeating all the steps. After having installed Windows 2000 with SP4, download and install "Windows hotfix KB 823980" (dutch filename: Windows2000-KB823980-x86-NLD)
My problem was fixed...
I hope to have helped you.
I have read your website... I have to mention that I got the crashes only with ADSL, not with a cable modem. Think that has something to do with the remote-IP-config of ADSL. (no virusses or worms involved cause I just installed a fresh new pc)
Anyway...
I tried to follow your steps. Somewhere it went wrong, cause my computer completely crashed... (could be a disfunctional step on your website, my computer didn't have the same config, or I did someting wrong... Im not gonna discuss any of that) I had to format my pc again.
I started searching again, and found the fix. So if you are formatting in the near future, don't mind repeating all the steps. After having installed Windows 2000 with SP4, download and install "Windows hotfix KB 823980" (dutch filename: Windows2000-KB823980-x86-NLD)
My problem was fixed...
I hope to have helped you.
It would be very unusual if the advice on the svchost page crashed your system. The worst possible outcome would be somewhere between nothing happening and some services such as mobsync failing. I make sure to list all the possible consequences so that visitors can make an informed decision. The hotfix mentioned is the same as the blaster patch, which I recommend everyone install.
The part about ADSL remote IP configuration is worth noting. Since svchost controls a number of network service any network configuration problem could cause crashes. I'm guessing that SP4 had a fix for whatever the IP configuration problem was.
From: Sami "Some-E" Jumppanen
svchost.exe crashes. Setup in short: clean Win2000 Pro (no servicepacks or updates) with "built-in" IE5. Opera 7. Dial-up networking (56k modem). SB Live! and AWE64 (ISA) with "no drivers". Some basic PCI gfx adapter (later on better AGP adapter).
Svchost crashes equally with Opera and IE after surfing for some minutes. Opera could be used for surfing again after closing and re-starting it.
Installed SP4 and IE6 SP1. Then I thought to try the Windows Update for the rest of the fixes (total 13 megs which I cut down to 6.5 megs - it is feasible with 56k (49.2k) modem). Svchost crashed when the Windows Update was downloading the updates! I did nothing, just watched the progressbar. I have no idea how it affected the update procedure... the download part of it was ok.
I have no solution of my own, but I'll try yours. Thank you!
svchost.exe crashes. Setup in short: clean Win2000 Pro (no servicepacks or updates) with "built-in" IE5. Opera 7. Dial-up networking (56k modem). SB Live! and AWE64 (ISA) with "no drivers". Some basic PCI gfx adapter (later on better AGP adapter).
Svchost crashes equally with Opera and IE after surfing for some minutes. Opera could be used for surfing again after closing and re-starting it.
Installed SP4 and IE6 SP1. Then I thought to try the Windows Update for the rest of the fixes (total 13 megs which I cut down to 6.5 megs - it is feasible with 56k (49.2k) modem). Svchost crashed when the Windows Update was downloading the updates! I did nothing, just watched the progressbar. I have no idea how it affected the update procedure... the download part of it was ok.
I have no solution of my own, but I'll try yours. Thank you!
If you didn't have any service packs or updates then there's a decent chance you caught the blaster virus. Once you've caught the virus, installing the service packs may not fix the problem. Are you running a virus scanner? If not, I'd suspect a virus is causing your troubles.
And an update..
Hello again and thanks for replying.
I installed F-Secure Anti Virus, but it didn't find any viruses or suspicious files (well, one suspicious, but that was a special disassembler tool I knew to cause alert - and I have never run that tool on that computer, and it is inside a zip archive).
However, the svchost problem seemed to vanish after installing the antivirus soft!!! I remember some people have reported just the opposite (McAfee?)... Well, I've installed a number of other programs as well, so I can't be sure it's the AV. Just a few days ago I installed new version of F-Secure AV with firewall. Haven't had time to surf since that, so I'm waiting for the results. Anyway, Windows has worked ok for some time.
Thanks again for collecting and publishing information about the "piece-of-system-software-whose-name-is-not-to-be-spoken-aloud" :)
There have been a number of people who've had problems with McAfee, mostly from the
U.K. though. F-Secure isn't
popular in the U.S. so I don't know much about it; but it's good to know that it
helped. I installed F-Secure Anti Virus, but it didn't find any viruses or suspicious files (well, one suspicious, but that was a special disassembler tool I knew to cause alert - and I have never run that tool on that computer, and it is inside a zip archive).
However, the svchost problem seemed to vanish after installing the antivirus soft!!! I remember some people have reported just the opposite (McAfee?)... Well, I've installed a number of other programs as well, so I can't be sure it's the AV. Just a few days ago I installed new version of F-Secure AV with firewall. Haven't had time to surf since that, so I'm waiting for the results. Anyway, Windows has worked ok for some time.
Thanks again for collecting and publishing information about the "piece-of-system-software-whose-name-is-not-to-be-spoken-aloud" :)
From: Mark B.
Hi there,
I came across your site about svchost problems while googling for a solution to my own. I recently had a problem of my own that involved very similiar symptoms. The solution turned out to be quite different from the solutions mentioned on your page, so I thought I'd take the time to document my experience in the hope that it might help some computer owner to avoid unnecessary weeping and gnashing of teetch.
SYMTOMS:
-Windows 2000 started hanging during the graphical "starting windows" screen, about 4/5 of the way through the progress bar.
-Starting in "safe mode with network support" went better but before the login screen appeared, an error message appeared informing me about svchost.exe and a wayward instruction at 0x00000000 referencing memory at 0x00000000 (read). After clicking OK, I was able to log in. However, there were other symptoms after logging in.
-The network connections didn't show any network adapters.
-Opening a URL in Internet Explorer (among other actions) resulted in the same svchost.exe error.
-After disabling SENS and rebooting again into "safe mode with network support" (still the only possibility for booting), other problems were:
-Clicking on "cancel" to debug in Visual Studio brought up the Visual Studio spash screen, but the debugger never started.
-Property sheets (for services for example) were not displayed, but trying to close applications from which the property were spawned resulting in a message from windows saying to close property sheets before trying to close the window. The application could be killed in the task manager.
RULING OUT WORMS
Of course I considered whether I had got a worm on my system, but scans with stinger and mcaffee didn't find any problems. No worm.
SOLUTION
So what solved the problem? Well, just before the problem started I had physically removed my Sound Blaster Live 5.1 PCI card to try it in a different (Linux) machine. I had put it back in the Windows 20000 machine before starting Windows again. I reasoned that since this was the only thing I had changed, I should pursue this line of inquiry. I checked that the card was properly inserted, and it was. There was no dust build-up either.
I then removed the sound card again, and started Windows. Windows started perfectly in normal mode. I then shut down nicely, put the sound card back in, and restarted. Windows continued to work perfectly. Problem solved.
I don't know enough about PCI cards to formulate a theory about why there was a problem, but it would appear that the machine in which the sound card had a short visit had changed something on the card which later surprised Windows in such a way that things went amuck with svchost.exe. Apparently, giving Windows the chance to start without the card, and then again with the card prompted Windows to do something it needed to do. I notice that other contributors mentioned various PCI devices as being related to the problem. Some may benefit from my observation that removing a card, starting windows, shutting down windows, putting the card back, and restarting windows may solve the problem. In any case, testing PCI cards in other machines may actually complicate the diagnosis on the problem machine.
Hi there,
I came across your site about svchost problems while googling for a solution to my own. I recently had a problem of my own that involved very similiar symptoms. The solution turned out to be quite different from the solutions mentioned on your page, so I thought I'd take the time to document my experience in the hope that it might help some computer owner to avoid unnecessary weeping and gnashing of teetch.
SYMTOMS:
-Windows 2000 started hanging during the graphical "starting windows" screen, about 4/5 of the way through the progress bar.
-Starting in "safe mode with network support" went better but before the login screen appeared, an error message appeared informing me about svchost.exe and a wayward instruction at 0x00000000 referencing memory at 0x00000000 (read). After clicking OK, I was able to log in. However, there were other symptoms after logging in.
-The network connections didn't show any network adapters.
-Opening a URL in Internet Explorer (among other actions) resulted in the same svchost.exe error.
-After disabling SENS and rebooting again into "safe mode with network support" (still the only possibility for booting), other problems were:
-Clicking on "cancel" to debug in Visual Studio brought up the Visual Studio spash screen, but the debugger never started.
-Property sheets (for services for example) were not displayed, but trying to close applications from which the property were spawned resulting in a message from windows saying to close property sheets before trying to close the window. The application could be killed in the task manager.
RULING OUT WORMS
Of course I considered whether I had got a worm on my system, but scans with stinger and mcaffee didn't find any problems. No worm.
SOLUTION
So what solved the problem? Well, just before the problem started I had physically removed my Sound Blaster Live 5.1 PCI card to try it in a different (Linux) machine. I had put it back in the Windows 20000 machine before starting Windows again. I reasoned that since this was the only thing I had changed, I should pursue this line of inquiry. I checked that the card was properly inserted, and it was. There was no dust build-up either.
I then removed the sound card again, and started Windows. Windows started perfectly in normal mode. I then shut down nicely, put the sound card back in, and restarted. Windows continued to work perfectly. Problem solved.
I don't know enough about PCI cards to formulate a theory about why there was a problem, but it would appear that the machine in which the sound card had a short visit had changed something on the card which later surprised Windows in such a way that things went amuck with svchost.exe. Apparently, giving Windows the chance to start without the card, and then again with the card prompted Windows to do something it needed to do. I notice that other contributors mentioned various PCI devices as being related to the problem. Some may benefit from my observation that removing a card, starting windows, shutting down windows, putting the card back, and restarting windows may solve the problem. In any case, testing PCI cards in other machines may actually complicate the diagnosis on the problem machine.
Great write-up, thanks for sharing it! I don't have much to add because everything is covered nicely. If you're experiencing svchost problems after installing a new device it would certainly be worth trying the steps above.
From: Michael
Finally found a place thats NOT related to a virus or blaster worm for these svchost errors. I know it's not that. Even ran all the scans and blaster fixes...etc...etc.... waste of time for me.
I've recently formated my pc, updated win2k pro to sp4, and patches 823980, 824146. And have received these svchost errors occasionally, one every two days or so.
I read one of the emails, where the guy said it was McAfee Firewall.
I also run McAffee firewall (3.01.1010.0), read the page link you posted.
I Went in to my firewall and saw, these services being "filtered" , I just changed them to full access. I hope this helps, which I believe it will. If not, I'm uninstalling McAfee. I do think it's something with McAfee, at least on my pc it is.
Finally found a place thats NOT related to a virus or blaster worm for these svchost errors. I know it's not that. Even ran all the scans and blaster fixes...etc...etc.... waste of time for me.
I've recently formated my pc, updated win2k pro to sp4, and patches 823980, 824146. And have received these svchost errors occasionally, one every two days or so.
I read one of the emails, where the guy said it was McAfee Firewall.
I also run McAffee firewall (3.01.1010.0), read the page link you posted.
I Went in to my firewall and saw, these services being "filtered" , I just changed them to full access. I hope this helps, which I believe it will. If not, I'm uninstalling McAfee. I do think it's something with McAfee, at least on my pc it is.
And an update..
Totally Uninstalling McAfee did take care of the svchost.exe errors.
I'm using Norton
now, and NO svchost errors at all.
From: Rob W.
Hi. I have had problems with svchost.exe recently.
I tried:
a new anti virus software. It found trojans but didn't cure the svchost problem.
ad aware, spybot and no adware. these removed some spyware but didn't solve my prolem
i then found x-clean on a magazine disk. it found and removed a "messenger service" running which wasn't "microsoft messenger".
I feel there are many causes for problems with svchost.exe but I thought i would just report mine and how I seem to have cured it. i hope that maybe someone else may benefit.
Hi. I have had problems with svchost.exe recently.
I tried:
a new anti virus software. It found trojans but didn't cure the svchost problem.
ad aware, spybot and no adware. these removed some spyware but didn't solve my prolem
i then found x-clean on a magazine disk. it found and removed a "messenger service" running which wasn't "microsoft messenger".
I feel there are many causes for problems with svchost.exe but I thought i would just report mine and how I seem to have cured it. i hope that maybe someone else may benefit.
Thanks for the suggestion. I have no doubt that "messenger service" was causing problems. It's strange that none of the other anti-spyware programs caught it but I suspect it's just a matter of time before it's added to their databases.
For those of you interested in trying "x-clean" don't try a Google search because there are about dozen programs with that or a similar name. What he used is X-Cleaner which is also called X-Block. It's an anti-spyware and general privacy program.
From: Shawn
I would first like to thank all who have contributed to researching the svchost problem. And just to add to it, I too have to say that from all the work on this I have done, it DOES seem to be connected to McAfee. My McAfee regularly crashes - spitting out a svchost error message. I have spent hours with McAfee tech guys in chat trying to solve teh problem to NO avail. Every scan you can imagine... I have done it. DOS scans in safe mode - everything. Nothing as far as any kind of worm or virus has ever been found. And McAfee has been totally useless in tracking down the problem.
Hearing that I am not the only one with mysterious McAfee/svchost issues make me feel a whole lot better. And tells me it is time to move on.
So it is into the garbage bin with McAfee. I'll be opting for the new firewall/antivirus package put out by zonelabs.
Thanks Guys.
I would first like to thank all who have contributed to researching the svchost problem. And just to add to it, I too have to say that from all the work on this I have done, it DOES seem to be connected to McAfee. My McAfee regularly crashes - spitting out a svchost error message. I have spent hours with McAfee tech guys in chat trying to solve teh problem to NO avail. Every scan you can imagine... I have done it. DOS scans in safe mode - everything. Nothing as far as any kind of worm or virus has ever been found. And McAfee has been totally useless in tracking down the problem.
Hearing that I am not the only one with mysterious McAfee/svchost issues make me feel a whole lot better. And tells me it is time to move on.
So it is into the garbage bin with McAfee. I'll be opting for the new firewall/antivirus package put out by zonelabs.
Thanks Guys.
Thanks for the information, it's very useful. I can't personally vouch for McAfee causing svchost problems, but many have been better off switching to a different firewall package. Zone Alarm sounds like the best option for most users (short of adding a hardware firewall).
From: Ben
Hi
Your site pointed me in the right direction. After reviewing the Application log in Computer Management and other items, I determined that the likely cause was a corrupt dll file (system32\wbem\wbemcore.dll). I got read errors trying to copy the file or trying to load it into a hex editor. Not knowing for sure how to replace the dll with a good copy (It was XP SR2 and I updated to SR2 over the internet - no CD), I simply renamed it and restarted. The dll was automatically replaced with a good copy on restart and the problem went away. I had earlier tried a system restore with no success.
Hi
Your site pointed me in the right direction. After reviewing the Application log in Computer Management and other items, I determined that the likely cause was a corrupt dll file (system32\wbem\wbemcore.dll). I got read errors trying to copy the file or trying to load it into a hex editor. Not knowing for sure how to replace the dll with a good copy (It was XP SR2 and I updated to SR2 over the internet - no CD), I simply renamed it and restarted. The dll was automatically replaced with a good copy on restart and the problem went away. I had earlier tried a system restore with no success.
wbemcore.dll is used by Windows Management Instrumentation which uses RPC which uses svchost. I wish I knew how dlls got corrupted on their own. Looks like XP system restore did some good though.
From: Leslie
Hello,
First I want to say thank you for your site and information on this svchost issue. I can actually surf again and use windows explorer again. Yipee!
I am actually an XP sp2. The same problem was plaguing me and was persistent, about every 15 minutes I would do something to instigate it (IE, or Windows Explorer or start menu, etc). Thanks to your site I used your method of watching the event logs and checking my services. I found that my issue was caused by WIA. Great! Just got a new HP allinone that scans and faxes and does all this really neat stuff and now I have to disable the WIA service. However, the SVCHost crashing started occurring just before I installed the HP software. It occurred after I installed a Canon Digital Video Camera driver. I have since uninstalled them but to no avail. Disabling the WIA service was my only cure. Maybe the HP software didn’t help but I guess I won’t know till I reformat later this year.
FYI I am using Norton firewall software and have never had a problem with it except that every once in a while it likes to change it’s settings and lock down sites and programs I use regularly.
Hello,
First I want to say thank you for your site and information on this svchost issue. I can actually surf again and use windows explorer again. Yipee!
I am actually an XP sp2. The same problem was plaguing me and was persistent, about every 15 minutes I would do something to instigate it (IE, or Windows Explorer or start menu, etc). Thanks to your site I used your method of watching the event logs and checking my services. I found that my issue was caused by WIA. Great! Just got a new HP allinone that scans and faxes and does all this really neat stuff and now I have to disable the WIA service. However, the SVCHost crashing started occurring just before I installed the HP software. It occurred after I installed a Canon Digital Video Camera driver. I have since uninstalled them but to no avail. Disabling the WIA service was my only cure. Maybe the HP software didn’t help but I guess I won’t know till I reformat later this year.
FYI I am using Norton firewall software and have never had a problem with it except that every once in a while it likes to change it’s settings and lock down sites and programs I use regularly.
Watching the event logs is the easiest way to track where Windows errors are coming from. It's funny, just the other day I was working on a friend's computer that was having a variety of problems. They used to have a Canon printer but switched to HP (or maybe the other way around). They left both sets of software installed and removing the old one seemed to help a lot.
From: Matthew
My environment is XP Pro SP2 on a Dell laptop.
At about every other startup, I get a "generic host processor" failed message, pointing to svchost.exe. Much is 'hosed' - no network support, etc. After restarting all appears OK.
I am running McAfee, but believe the problem started after I reinstalled the software for my HP 5110 all-in-one scanner/fax/copier. I saw others refer to it and WIA as well; I see disabling the WIA as my next step.
Unfortunately, I'd previously had problems with this HP software and their 'control panel application' on my previous PC -- after trying to reinstall it.
So, the pattern I saw was trying to reinstall HP scanner software seemed to trigger problems.
..further...
I also found discussions that maybe applicable at:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?admit=716493758+1113141089490+28353475&threadId=749972
pointing to HP's software for wireless printing, which I use as well.
Which notes that HP is working with Microsoft, and patches to be available.
I usually power cycle my wireless router when I restart my PC after the SVCHost message at startup, so it may be this is part of the 'fix' -- flushing some incompatability with the HP wireless software and the network software.
My environment is XP Pro SP2 on a Dell laptop.
At about every other startup, I get a "generic host processor" failed message, pointing to svchost.exe. Much is 'hosed' - no network support, etc. After restarting all appears OK.
I am running McAfee, but believe the problem started after I reinstalled the software for my HP 5110 all-in-one scanner/fax/copier. I saw others refer to it and WIA as well; I see disabling the WIA as my next step.
Unfortunately, I'd previously had problems with this HP software and their 'control panel application' on my previous PC -- after trying to reinstall it.
So, the pattern I saw was trying to reinstall HP scanner software seemed to trigger problems.
..further...
I also found discussions that maybe applicable at:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?admit=716493758+1113141089490+28353475&threadId=749972
pointing to HP's software for wireless printing, which I use as well.
Which notes that HP is working with Microsoft, and patches to be available.
I usually power cycle my wireless router when I restart my PC after the SVCHost message at startup, so it may be this is part of the 'fix' -- flushing some incompatability with the HP wireless software and the network software.
That's two votes for disabling the WIA service if you have HP printer drivers.. that link is very useful as I don't see it turning up in a Google search.
From: Dennis
Hello I have had the same nightmare issue I have XP . I still can not believe this fixed my problem but after buying 3 different software and still not finding any virus I found this page and it worked for me how sweet it is .http://hardware.mcse.ms/message107123.html go to the part Hope this helps
Re: HP Officejet 7310 Driver and Software Issues
Please see the reply I received from HP Support in the Uk about this.
"Dear Reg,
Thank you for contacting HP Total Care.
I understand that you are experiencing DEP (Data Execution Protection) error in "svchost.exe" when you are using HP PSC 2710 All-in-One after installing SP2. I regret for the inconvenience caused. This error occurs because Microsoft Windows XP SP2 uses the Data
Execution Prevention (DEP) feature to help prevent damage from viruses and from other security threats. DEP works alone or with compatible microprocessors to mark some memory locations as non-executable." If a program tries to run code from a protected location, DEP closes the program and notifies you, whether the code is malicious or not.
HP and Microsoft are working on the issues arising after installing SP2 and soon HP would be releasing Update patch to resolve the issue.
In the mean time, as a work around you can disable WIA(Windows Image Acquisition) service.
Perform these steps to disable WIA (Windows Image Acquisition)
service:
1. Click Start->Control Panel.
2. Select and Double Click Administrative Tools.
3. Double Click Services.
4. From the Services Window, Locate and Double Click Windows
Image Acquisition (WIA).
5. From the Windows Image Acquisition (WIA) properties, select
Startup type under General Tab and select Disabled from the
drop down list.
6. Click Apply and OK to save the changes.
7. Restart the Computer.
If the issue persists, Please follow the steps below:
If your computer is set to apply DEP to all programs and services, the DEP error message will have a Change Settings button. If an update to the program is not available, follow these steps to add an exception for the program from the DEP error message:
1. When you receive the error message that is mentioned in the "Symptoms" section, click Change Settings.
2. Click to select the check box next to the program, and then click Apply.
3. When you are prompted to restart your computer, click OK two times, and then restart your system.
You can also add an exception for the program by using System Properties in Control Panel. To do this, follow these steps:
Hello I have had the same nightmare issue I have XP . I still can not believe this fixed my problem but after buying 3 different software and still not finding any virus I found this page and it worked for me how sweet it is .http://hardware.mcse.ms/message107123.html go to the part Hope this helps
Re: HP Officejet 7310 Driver and Software Issues
Please see the reply I received from HP Support in the Uk about this.
"Dear Reg,
Thank you for contacting HP Total Care.
I understand that you are experiencing DEP (Data Execution Protection) error in "svchost.exe" when you are using HP PSC 2710 All-in-One after installing SP2. I regret for the inconvenience caused. This error occurs because Microsoft Windows XP SP2 uses the Data
Execution Prevention (DEP) feature to help prevent damage from viruses and from other security threats. DEP works alone or with compatible microprocessors to mark some memory locations as non-executable." If a program tries to run code from a protected location, DEP closes the program and notifies you, whether the code is malicious or not.
HP and Microsoft are working on the issues arising after installing SP2 and soon HP would be releasing Update patch to resolve the issue.
In the mean time, as a work around you can disable WIA(Windows Image Acquisition) service.
Perform these steps to disable WIA (Windows Image Acquisition)
service:
1. Click Start->Control Panel.
2. Select and Double Click Administrative Tools.
3. Double Click Services.
4. From the Services Window, Locate and Double Click Windows
Image Acquisition (WIA).
5. From the Windows Image Acquisition (WIA) properties, select
Startup type under General Tab and select Disabled from the
drop down list.
6. Click Apply and OK to save the changes.
7. Restart the Computer.
If the issue persists, Please follow the steps below:
If your computer is set to apply DEP to all programs and services, the DEP error message will have a Change Settings button. If an update to the program is not available, follow these steps to add an exception for the program from the DEP error message:
1. When you receive the error message that is mentioned in the "Symptoms" section, click Change Settings.
2. Click to select the check box next to the program, and then click Apply.
3. When you are prompted to restart your computer, click OK two times, and then restart your system.
You can also add an exception for the program by using System Properties in Control Panel. To do this, follow these steps:
1. Click Start, click Run, type sysdm.cpl, and then click OK.
2. Click the Advanced tab, click Performance, and then click Settings.
3. In Performance Options, click the Data Execution Prevention tab, and then click Add.
4. In the Open dialog box, locate and then click the program.
5. Click Open, click Apply, and then click OK. When you are prompted to restart your computer, click OK.
I hope this inforamtion helps. If you need further assistance, please reply to this message and we will be happy to assist you further.
Sincerely,
John
HP Total Care"
.. that makes three in a row with the same problem. I think it's safe to recommend disabling WIA if you're having svchost problems and using HP printer drivers.
From: David
I have problems with SVCHOST, though not quite the ones mentioned here. I've been noticing problems for well over a year. A few months ago I decided to upgrade my ADSL link to 2Mbps (from 512kbps). However my ISP was prepared to do this at several different price bands depending on how much use I make of the link. I wanted to know how much traffic there was, and hence estimate which package to go for. Previously I was on an unlimited package.
I contacted the ISP, and they suggested that I ran Du Meter. (www.dumeter.com). I did this, and almost immediately detected a steady background of downloand and upload - typically about 4.8 kbps download, 5.2 kbps upload. If I do nothing this continues indefinitely. I wondered what process (or processes) was (were) causing this, so looked at the running tasks. I have tried killing tasks - I have tried many things to stop this happening. I have still not found the correct identification of the problem.
One possibility is that the traffic is benign. I can't be sure of this, without knowing what it is. Possibilities include Windows Update - but I've noticed the traffic even when Windows Update isn't running, so that is pretty much ruled out. It may be traffic on my LAN, and may not be getting past my router. I can't be sure because my router doesn't log all the incoming/outgoing traffic. Some programs, such as Yahoo Desktop Search, or Google Desktop Search are constructed using Client/Server organisation, and communicate using internet packets. I have tried disabling these - this doesn't stop the background traffic.
I have tried to find out if Du Meter have a version which will log packets. This is on the "to do list" from the implementer - not available yet. A version which could log individual packets could be used to classify the different sockets used for communication.
I have managed to find out how to stop the background traffic. As soon as my system starts up I run Task Manager, and look at the SVCHOSTS tasks - usually 5 or 6 of them. One of them is usually running at between 0-2% cpu, and shows continuous change on the Page Faults column. As soon as I kill this particular task the traffic disappears. I have no idea whether this has a bad effect on my system, or whether I lose any functionality - but mostly it seems to be beneficial. Once this has been done problems seem to be much reduced. I do not know whether it is the SVCHOST task itself which is the problem, or whether there is some other task which is driving it.
Obviously what I'd like to do is to stop the thing from ever running in the first place.
I have suspected all sorts of malware, trojans etc., and I've even at times thought I was getting close to an answer. However I have swept the machine many times for viruses, trojans, and I've also done scans looking for specific trojans - all to no avail. VIrus/Trojan detection systems nearly always give the machine a clean bill of health.
It is possible that the problems are simply due to program bugs, or program incompatibilities, though I think this is unlikely.
I suspect that many people less knowledgeable than I am will have machines which are affected by this sort of problem. I just wish that I could become even more aware, so that I could fix it once and for all.
I have problems with SVCHOST, though not quite the ones mentioned here. I've been noticing problems for well over a year. A few months ago I decided to upgrade my ADSL link to 2Mbps (from 512kbps). However my ISP was prepared to do this at several different price bands depending on how much use I make of the link. I wanted to know how much traffic there was, and hence estimate which package to go for. Previously I was on an unlimited package.
I contacted the ISP, and they suggested that I ran Du Meter. (www.dumeter.com). I did this, and almost immediately detected a steady background of downloand and upload - typically about 4.8 kbps download, 5.2 kbps upload. If I do nothing this continues indefinitely. I wondered what process (or processes) was (were) causing this, so looked at the running tasks. I have tried killing tasks - I have tried many things to stop this happening. I have still not found the correct identification of the problem.
One possibility is that the traffic is benign. I can't be sure of this, without knowing what it is. Possibilities include Windows Update - but I've noticed the traffic even when Windows Update isn't running, so that is pretty much ruled out. It may be traffic on my LAN, and may not be getting past my router. I can't be sure because my router doesn't log all the incoming/outgoing traffic. Some programs, such as Yahoo Desktop Search, or Google Desktop Search are constructed using Client/Server organisation, and communicate using internet packets. I have tried disabling these - this doesn't stop the background traffic.
I have tried to find out if Du Meter have a version which will log packets. This is on the "to do list" from the implementer - not available yet. A version which could log individual packets could be used to classify the different sockets used for communication.
I have managed to find out how to stop the background traffic. As soon as my system starts up I run Task Manager, and look at the SVCHOSTS tasks - usually 5 or 6 of them. One of them is usually running at between 0-2% cpu, and shows continuous change on the Page Faults column. As soon as I kill this particular task the traffic disappears. I have no idea whether this has a bad effect on my system, or whether I lose any functionality - but mostly it seems to be beneficial. Once this has been done problems seem to be much reduced. I do not know whether it is the SVCHOST task itself which is the problem, or whether there is some other task which is driving it.
Obviously what I'd like to do is to stop the thing from ever running in the first place.
I have suspected all sorts of malware, trojans etc., and I've even at times thought I was getting close to an answer. However I have swept the machine many times for viruses, trojans, and I've also done scans looking for specific trojans - all to no avail. VIrus/Trojan detection systems nearly always give the machine a clean bill of health.
It is possible that the problems are simply due to program bugs, or program incompatibilities, though I think this is unlikely.
I suspect that many people less knowledgeable than I am will have machines which are affected by this sort of problem. I just wish that I could become even more aware, so that I could fix it once and for all.
The first thing I'd recommend is checking out Microsoft knowledge base article 250320. It tells you how to check which processes svchost is hosting. You're better off finding the specific task that's causing problems and disabling it than killing one of the svchost instances. Each svchost instance runs a group of related services, the one you're killing off may very well not be running anything useful to you. If I had to guess, you're probably killing of the svchost instance that runs the RPC service (RpcSs). That particular service is the target of many worm attacks which could account for the high number of page faults.
The second thing I'd recommended is downloading tcpview. It's a free utility that lists every running process with an open network connection.
From: Donald L.
Hi,
We are also having major problems with svchost.
The problem happens first thing in the morning when our users log on.
The problem (svchost.exe - Program Fault Instruction as xxxxxx referring to memory at xxxxxx could not be read) happens on most systems. Some systems have never had the problem.
OK, first things first, we are running Windows 2000, SP 4 with all of the patches.
I checked for the patches that 'fix' the known svchost errors and they are all installed.
Our virus checker is updated daily. We do not have any viruses on the system.
The memory that cannot be read is always the same. It is 0x754f2e2e.
This is the same address on all of the fault machines.
How can I find out what application is being accessed at this address?
Can you send me details on how to do this? We have some application debuggers (VB, Java, etc)
Can this problem be related to a connection to a Samba server?
Can this problem be a result of a timeout issue? It seems to happen a lot more when users log in between 7:30 and 8:15.
Hi,
We are also having major problems with svchost.
The problem happens first thing in the morning when our users log on.
The problem (svchost.exe - Program Fault Instruction as xxxxxx referring to memory at xxxxxx could not be read) happens on most systems. Some systems have never had the problem.
OK, first things first, we are running Windows 2000, SP 4 with all of the patches.
I checked for the patches that 'fix' the known svchost errors and they are all installed.
Our virus checker is updated daily. We do not have any viruses on the system.
The memory that cannot be read is always the same. It is 0x754f2e2e.
This is the same address on all of the fault machines.
How can I find out what application is being accessed at this address?
Can you send me details on how to do this? We have some application debuggers (VB, Java, etc)
Can this problem be related to a connection to a Samba server?
Can this problem be a result of a timeout issue? It seems to happen a lot more when users log in between 7:30 and 8:15.
If you have Visual Studio then hitting ‘cancel’ on the error dialog will kick-of the debugger. What you’ll initially get is a bunch of assembly instructions that aren’t easily deciphered. However, from the debugger you can view the call stack of the process being debugged. It’ll look like this:
The topmost item on the stack should be the current address (probably 0754f2e2e). The next line is the process that actually generated the error. In this screenshot it’s the SENS (system event notification service) process.
Otherwise I’d always recommend checking what processes are being hosted by svchost (http://support.microsoft.com/default.aspx?scid=kb;en-us;250320) and disabling ones you’re not using. In general it’s a good idea to turn off every service you’re not using.
From: Vlasta
Hi,
I would like to contribute with yet another configuration, however my problem is not exactly mathicng the issue being solved on this page.
But anyway: I have XP pro SP2 with NOD32 AV. The famous blaster-like NT authority\system shutdown window with countdown appears again and again ( with RPC failure cause), no matter if I am in normal or any of the safe modes combinations. Lot of other symptoms bother me such as I can not get into properties of any service, can not manage services, can not see properties of events in event viewer, can not manage hard drives in system manager, I see no app icons down in the task bar etc etc
so far I have not found any direct key leading me to svchost problem, though it still may be the case.
no blaster and or any other virus or spyware infection found, the installation is 2 week old, hijackthis log show just a very few lines with common stuff, I do not use IE at all, i am using Firefox 1.0 all the time.
As I have heard that reinstall with formatted hdd does not solve the problem, I do not want to proceed with that until I am sure, what is the real cause of this troubles.
Thanks in advance for your hints, guys!
Hi,
I would like to contribute with yet another configuration, however my problem is not exactly mathicng the issue being solved on this page.
But anyway: I have XP pro SP2 with NOD32 AV. The famous blaster-like NT authority\system shutdown window with countdown appears again and again ( with RPC failure cause), no matter if I am in normal or any of the safe modes combinations. Lot of other symptoms bother me such as I can not get into properties of any service, can not manage services, can not see properties of events in event viewer, can not manage hard drives in system manager, I see no app icons down in the task bar etc etc
so far I have not found any direct key leading me to svchost problem, though it still may be the case.
no blaster and or any other virus or spyware infection found, the installation is 2 week old, hijackthis log show just a very few lines with common stuff, I do not use IE at all, i am using Firefox 1.0 all the time.
As I have heard that reinstall with formatted hdd does not solve the problem, I do not want to proceed with that until I am sure, what is the real cause of this troubles.
Thanks in advance for your hints, guys!
Once svchost crashes the control panel typically becomes unusable. This is because one of the svchost groups is responsible for network services. Rendering the control panel falls under this because it uses an HTML template (great idea). Can you boot into safe mode? If so you should be able to disable the RPC service if that's the one that's causing the crash.
From: Ben Ramos
First I'd like to thank everyone that has posted on your site for helping to point me to a solution to my svchost error. After identifying the service that failed (removeable storage), I did a search on google and found this site; http://support.gateway.com/s/Servers/shared/FAQ/TBU/11900410faq26.shtml. While I do not have a Gateway, this did do the trick for me. No more svchost errors or crashes. Once again, thanx all.
First I'd like to thank everyone that has posted on your site for helping to point me to a solution to my svchost error. After identifying the service that failed (removeable storage), I did a search on google and found this site; http://support.gateway.com/s/Servers/shared/FAQ/TBU/11900410faq26.shtml. While I do not have a Gateway, this did do the trick for me. No more svchost errors or crashes. Once again, thanx all.
Thanks, that is a great tip that will certainly apply to others!
From: nkmurray
I have been getting a svchost.exe application error linked to a file called msi.dll. I turned off Microsoft Updates through the Control Panel and this seemed to solve my problem. Disabling SENS or WIA through services did not work in my case. I suggest others try turning off updates first to eliminate it as a possibility.
Good luck
I have been getting a svchost.exe application error linked to a file called msi.dll. I turned off Microsoft Updates through the Control Panel and this seemed to solve my problem. Disabling SENS or WIA through services did not work in my case. I suggest others try turning off updates first to eliminate it as a possibility.
Good luck
From: Matthew
I've been searching around and it looks like this is the only website that takes the svchost crashing (with no viruses that is...)
I've been having the problem for months and months, but much more severe, it would crash then freeze my whole machine, and it wouldn't matter what browser I was using.
I figured out that if I said I wanted to debug the crash, then on the next screen cancel any debugger from running it would let me continue on, at least fro a couple of hours. Then the processor (seemingly at random) would run at 100% and I'd have to restart the computer.
Anyway, unfortunately none of the solutions on your website worked for me and in a last desperate attempt I checked out Microsoft (for the umpteen time) and to my utter surprise they have a fix for this. Apparently it's caused by windows update itself - which I had suspected for some time - and I provide the link to there website below, so you can include it on your website:
http://support.microsoft.com/?kbid=927891
Although, anyone experiencing this problem will be unable to download it as it crashes the computer! (Unless you try the trick above where you pretend to debug it)
Hope someone finds this useful
I've been searching around and it looks like this is the only website that takes the svchost crashing (with no viruses that is...)
I've been having the problem for months and months, but much more severe, it would crash then freeze my whole machine, and it wouldn't matter what browser I was using.
I figured out that if I said I wanted to debug the crash, then on the next screen cancel any debugger from running it would let me continue on, at least fro a couple of hours. Then the processor (seemingly at random) would run at 100% and I'd have to restart the computer.
Anyway, unfortunately none of the solutions on your website worked for me and in a last desperate attempt I checked out Microsoft (for the umpteen time) and to my utter surprise they have a fix for this. Apparently it's caused by windows update itself - which I had suspected for some time - and I provide the link to there website below, so you can include it on your website:
http://support.microsoft.com/?kbid=927891
Although, anyone experiencing this problem will be unable to download it as it crashes the computer! (Unless you try the trick above where you pretend to debug it)
Hope someone finds this useful
Great suggestion, thanks.
From: Fabio Solimena
Hello,
My name is Fabio Solimena and I have a svchost.exe crash problem due to the use of the WIA services when I run a certain application under my XP Home edition, Version 5.1 Service Pack 2. Since it seems that this problem has been fixed on the last XP Professional Edition, I wish to know what is that patch I need to solve the problem under my XP Home Edition.
Thanks for your patience, Fabio Solimena
Hello,
My name is Fabio Solimena and I have a svchost.exe crash problem due to the use of the WIA services when I run a certain application under my XP Home edition, Version 5.1 Service Pack 2. Since it seems that this problem has been fixed on the last XP Professional Edition, I wish to know what is that patch I need to solve the problem under my XP Home Edition.
Thanks for your patience, Fabio Solimena
I'd let Windows Update find if you're missing any patches, you might have to go through the list of "non-critical" ones to find the right one.
From: James B.
Be patient I am not a tech guru, I have just pulled a brand new Dell Latitude D610 out of the box yesterday. I came loaded with WinXP (Version 2002, SP2) and MS Office along with Norton AV Corporate Edition and SpyBot. This machine has an Intel Pentium 2.13 with 1GB of Ram. It ran fine as I loaded several small utilities: AdAware, AVG, CutePDF and SyncToy. I also loaded the drivers for my HP 2410 all-in-one printer, which required a reboot. This brought on the svchost.exe issue. I unloaded the software one at a time, rebooting between each, and lost the problem when I ditched the all the HP software: HP Image Zone, HP Director, HP Document Viewer and the necessary drivers. So far so good. I don't pretend to know what is going on in this machine. I just thought this might be of interest.
Be patient I am not a tech guru, I have just pulled a brand new Dell Latitude D610 out of the box yesterday. I came loaded with WinXP (Version 2002, SP2) and MS Office along with Norton AV Corporate Edition and SpyBot. This machine has an Intel Pentium 2.13 with 1GB of Ram. It ran fine as I loaded several small utilities: AdAware, AVG, CutePDF and SyncToy. I also loaded the drivers for my HP 2410 all-in-one printer, which required a reboot. This brought on the svchost.exe issue. I unloaded the software one at a time, rebooting between each, and lost the problem when I ditched the all the HP software: HP Image Zone, HP Director, HP Document Viewer and the necessary drivers. So far so good. I don't pretend to know what is going on in this machine. I just thought this might be of interest.
There's a link to an HP support thread somewhere in this page that I think disucsses this.
From: compudoc1
Hi,
Found your site via Google on the svchost.exe and DEP problems. Must say that your site was extremely helpful! So many examples and solutions to try. Well I checked many of them with no success until I read about the HP 2710 All in One problems. I just returned from a biz trip where I purchased a HP 2610 xi All-in-One printer. I was so impressed with its networking capabilities that I bought one for my off site office out of state. When I set up the new one I thought I could communicate (through our wireless Linksys router). Same setup at both locations. Problem is this HP uses ESN to be able to communicate with each individual printer. So the main unit on West coast I set as my default and the new location as another listed printer. My thinking was that when I was at the off site office I would just switch to that HP unit as my default printer. WRONG!! The non default still attempts to get onto the network even though it is not set to the default printer when I am at my main location on West coast - thus the svchost.exe and DEP errors. Once I deleted the off site HP printer from my listed printers - no more errors. I understand lots of computability problems between HP and MS W XP each pointing at each other with no fix in sight!
Anyone out there know where I can get drivers (and video control panel software) for my ATI Mobility Radeon 9700. I have this graphics module in my Asus Z8100 laptop. Did not receive cd rom with drivers and software for the device when my laptop was built by vendor. ATI says talk to Asus. No response from them or my vendor. BTW I lost the drivers trying to troubleshoot the svchost.exe problem via my W XP Pro disk. Thought I could use W XP Pro to find and repair the svchost.exe problem. Also how do I remove the screen selection I now have at boot up which wants to go to W XP set up?? I have to arrow up to start my original Windows XP operating system. Thanks for allowing access to your valuable info
Hi,
Found your site via Google on the svchost.exe and DEP problems. Must say that your site was extremely helpful! So many examples and solutions to try. Well I checked many of them with no success until I read about the HP 2710 All in One problems. I just returned from a biz trip where I purchased a HP 2610 xi All-in-One printer. I was so impressed with its networking capabilities that I bought one for my off site office out of state. When I set up the new one I thought I could communicate (through our wireless Linksys router). Same setup at both locations. Problem is this HP uses ESN to be able to communicate with each individual printer. So the main unit on West coast I set as my default and the new location as another listed printer. My thinking was that when I was at the off site office I would just switch to that HP unit as my default printer. WRONG!! The non default still attempts to get onto the network even though it is not set to the default printer when I am at my main location on West coast - thus the svchost.exe and DEP errors. Once I deleted the off site HP printer from my listed printers - no more errors. I understand lots of computability problems between HP and MS W XP each pointing at each other with no fix in sight!
Anyone out there know where I can get drivers (and video control panel software) for my ATI Mobility Radeon 9700. I have this graphics module in my Asus Z8100 laptop. Did not receive cd rom with drivers and software for the device when my laptop was built by vendor. ATI says talk to Asus. No response from them or my vendor. BTW I lost the drivers trying to troubleshoot the svchost.exe problem via my W XP Pro disk. Thought I could use W XP Pro to find and repair the svchost.exe problem. Also how do I remove the screen selection I now have at boot up which wants to go to W XP set up?? I have to arrow up to start my original Windows XP operating system. Thanks for allowing access to your valuable info
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